When your main sewer line fails, every drain in the house fails with it. TipTop’s licensed plumbers use HD camera inspection to find the exact problem to ensure your sewer back up isn’t a symptom of a bigger issue.
Most sewer line problems give you a clear warning before they turn into a catastrophic baseline backup. If your home is experiencing any of these structural symptoms, the issue is deep in your main drainage line rather than an isolated fixture.
When flushing the toilet causes water to force its way up into your shower, tub, or basement floor drain, it indicates a main line obstruction.
Your drainage plumbing is engineered to trap sewer gases. If you continuously smell raw sewage in your basement or around your property, a pipe wall is cracked or breached.
Bubbling or loud gurgling noises coming from your toilets when you run the bathroom sink or washing machine mean air is trapped behind an accelerating blockage.
Spotting unusually soft, soggy patches of soil or rings of vibrant, rapid grass growth directly over your underground pipe lateral indicates sewage is actively leaking into your yard.
If you are forced to clear or snake your main cleanup pipe multiple times a year, you are treating a symptom. Ground shifting, root structures, or pipe sags need a permanent fix.
A slow toilet is an inconvenience, but sewage actively backing up through your basement floor drain is a genuine property and health hazard. Standing wastewater carries bacteria and can cause thousands of dollars in structural damage to drywall and flooring within hours.
If water is backing up into your home, stop running all taps and appliances immediately. Every extra drop puts immediate pressure on a line that cannot drain. TipTop provides 24/7 emergency response across Calgary to stabilize your lines and prevent escalating water damage.
If your pipes are structurally sound but choked with debris, high-pressure water jetting is the best clear-out method. Operating at up to 4,000 PSI, this process scours the entire inner wall of the pipe. It doesn’t just punch a quick hole through a clog, it strips away decades of built-up grease, mineral scale, and root systems without using pipe-weakening chemical agents. We provide a 1 year warranty on hydro jetting.
When a section of your line is physically cracked, crushed, or severely compromised, targeted open-trench excavation gets straight to the root of the problem. TipTop’s licensed journeymen perform clean, precise traditional digs to access, repair, and replace damaged pipe sections, restoring reliable flow and long-term structural integrity to your system.
Calgary’s sudden heavy spring rainfalls and rapid Chinook snowmelts can overwhelm the municipal storm systems. When the city mains are plugged or their capacity is exceeded, waste and storm waterr is forced backward into residential basements. We install code-approved backwater valves that allow water to leave your home freely but seal completely tight if the city line backs up, serving as your basement’s ultimate flood defense.
Whether it is invasive tree roots, sagging pipes, collapsed clay tiles, or heavy grease buildup, these issues often present identical symptoms at your basement drain. However, each requires a unique mechanical solution and involves vastly different project costs.
We mandate an HD camera inspection during any drain cleaning to ensure our written price reflects the actual conditions under your property. This approach eliminates guesswork, prevents unexpected price hikes mid-job, and guarantees our licensed team arrives with the specific specialized equipment required for a one-visit resolution.
Older Calgary communities feature massive, mature tree canopies. Their root structures relentlessly seek out moisture, expanding into legacy pipe joints, choking off flow, and eventually fracturing the pipe walls.
Calgary's volatile weather transitions push frost lines up and down rapidly. This continuous soil movement causes sections of underground piping to sag, creating a low point ("belly") where debris accumulates and triggers chronic blockages.
Homes built before 1980 often rely on original clay, cast-iron, or early plastic formulas. Decades of continuous exposure to Calgary's highly mineralized hard water causes these lines to scale, flake, flake apart, or collapse entirely under the weight of the soil.
EXCELLENT
Based on 1168 reviews
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Tanya RochatTrustindex verifies that the original source of the review is Google.
I highly recommend TipTop Plumbing & Heating! I posted in the Ask Calgary Facebook group looking for recommendations for a company near me in Evergreen, and I’m so glad I did. Ray came out within two hours to assess an issue with my furnace. For a $75 travel/service fee, he took the time to explain what was going on, gave me a quote for the repairs, and even walked me through how furnaces work! He was also upfront about my options and explained that there were things I could potentially do myself to save some money. I’m always a little nervous about calling repair companies because you hear so many stories about people getting ripped off, but Ray was honest, straightforward, and genuinely helpful. No pressure, no unnecessary upselling, and no nonsense — just honest advice and clear information so I could make an informed decision. It’s such a relief to find a company you feel you can trust. I’ll definitely be using TipTop Plumbing & Heating again and would happily recommend them to anyone looking for reliable, honest service!Posted on Google![]()
Donna LoganTrustindex verifies that the original source of the review is Google.
My furnace stopped working on a Saturday September morning that was cold and rainy. I live in rural alberta and everyone out here was busy till the following Monday or the charge just to show was a bit more than I had, I called Tip Top and found out they were in Calgary, I got some info and let them know I would call back. About 30 minutes later I called back and they scheduled me in for an afternoon appointment. Soon after I got a call back saying they had finished early on a job and could be out for late morning around 11:00 Tom arrived on time of this visit. He went downstairs checked out the furnace, while explaining everything to me along the way. He told me it was the intake motor, took out the part, showed me what was wrong. He could not fix this part. He got on the phone and tried to get one but being a Saturday he could not get one till Monday morning. He cleaned up, let me know about the part he would pick up. I gave him the payment required which took me a few minutes to move some things around. I found Tom to be very pleasant, knew and liked his job, and was helpful in explaining things to me. He offered to get me some portable heaters as it was going to be a cool weekend. I thought this was a nice gesture but said I would be okay. He said he would see me first thing on Monday after he got the part. Tom called Monday morning after getting the part to let me know when he would be at my home. He came in, went to the furnace and did the work needed, cleaned up, explained everything to me, about warranty, invoice etc. I paid the balance and off he went. His customer service with this job was one of the best . I would definitely call this company again for such great service. When the furnace kicked in it was smooth, and the heat blew nicely. Thank you to TOm and Tip Top for making me cozy for this up coming winter. DonnaPosted on Google![]()
Anna LivaTrustindex verifies that the original source of the review is Google.
Great service! We got an appointment the same day, Thomas was sent out to help us. He was great, changed a pipe that was leaking in 10-15 minutes. He was letting us know of some useful information to know for the future. Definitely someone that knows and enjoys their job. Great job, quick and reasonable pricing!Posted on Google![]()
Paul TownsendTrustindex verifies that the original source of the review is Google.
Tip Top lives up to the name. Great crew, spotless work, and the hot water is now "turn it down before you lose an eyebrow" hot.Posted on Google![]()
Karyna KomarovaTrustindex verifies that the original source of the review is Google.
Sebastian was very helpful and fast! Would absolutely recommend this companyPosted on Google![]()
Vera HerTrustindex verifies that the original source of the review is Google.
Pierce was an excellent technician. He was courteous, knowledgeable and efficient with his work.Posted on Google![]()
Eva TutinoTrustindex verifies that the original source of the review is Google.
Yevhenii was very efficient, polite and knowledgeable. I will surely contact Tip Top again.Verified by TrustindexTrustindex verified that these reviews were published on TipTop Plumbing & Heating's Google Business Profile. Learn more
HD Camera Inspection
$356-$712
Residential lateral
Sewer Line Cleaning (Hydro Jetting)
$800 – $2400
Main sewer line
Spot Repair
$4000-$8000
Depends on access and depth
Full Sewer Line Replacement
$12,000-$25,000
House to city connection
Backwater Valve Installation
$1200-$3600
Includes labour and permit
Emergency / After-Hours Add-On
$125 – $800 extra
Per call-out
If wastewater is backing up, our first step is tracking down the cleanest entry point, isolating the flow, and stopping immediate property damage.
We run our waterproof inspection camera down the cleanup stack to visually verify the cause, depth, and structural stability of the line before writing a plan.
You receive a detailed, flat-rate quote outlining the exact repair parameters. Once you sign off, that price is completely locked.
After the repair or replacement is executed, we run a secondary camera check down the completed line to physically verify that the pipe is perfectly smooth and clear.
We value your schedule and arrive with fully provisioned utility trucks to fix the issue.
Our licensed journeymen handle all city drainage permits and structural code compliance safely.
We completely clean, rinse, and sanitize our work zones, leaving your home as neat as it was.
Need a simple root removal instead of a structural repair?
Catch blockages early before they cause a basement flood, ask about our preventative Drain Cleaning maintenance.